How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Alex J. Your Own Question

Alex J.
Alex J., Solicitor
Category: Horse
Satisfied Customers: 3497
Experience:  Solicitors 2 years plus PQE
13113900
Type Your Horse Question Here...
Alex J. is online now

I have just sold a horse and the purchaser wishes to return

Customer Question

I have just sold a horse and the purchaser wishes to return her, saying she ha problems with her foot ands is behaving dangerously. Before the sale they saw her several times and I encouraged them to get her seen by a vet to confirm everything was alright in his opinion which they declined to do. I gave them lots of opportunities to ask questions, when they took her away they called to say is was as good as gold then 4 days later they call to say she is behaving dangerously the description of which does not match anything I have experienced in my 10 years f ownership and they are saying two days after taking her she had become lame but had been fine the previous day, then the vet said she had an abcess in her foot which was treatable, then the next day they called to say the vet had said it was due to me having her feet trimmed, they were aware her feet had been trimmed. they rode her and were happy with her I gave them receipt stating all of her history and not giving any warranties with regard to future fitness and horse sold as seen do they have the right to return her and ask for money back

urgent reply awaited

Submitted: 1 year ago.
Category: Horse
Expert:  Shantal-Mod replied 1 year ago.
Hello,
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Shantal
Expert:  Alex J. replied 1 year ago.
Hi, Thank you for your question and welcome. My name is ***** ***** I will assist you. Based on the facts you have provided, as you gave the buyer an opportunity to inspect the horse and did not give any warranty as to the condition of the horse, then they do not have any right to a refund. The maxim "caveat emptor" applies - buyer beware. Really your options are to either relevant and agree to the refund or refuse and defend it. Consider if you do not grant a refund, the risk is they may sue you, you will have a defence based on the facts you have provided - are you prepared to defend this in a county court?

What Customers are Saying:

 
 
 
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found ""JustAnswer"" on my Google search -- you are now in my ""Favorites"" list! And, yes we do love our kitty - she makes our life complete! Bev & George
< Previous | Next >
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found ""JustAnswer"" on my Google search -- you are now in my ""Favorites"" list! And, yes we do love our kitty - she makes our life complete! Bev & George
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Dan C., DVM

    Dan C., DVM

    Horse Veterinarian

    Satisfied Customers:

    804
    Solo Equine Practitioner/Mobile Practice Owner for 16 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/equusdoc/2008-06-09_035334_img_1373a_copy.jpg Dan C., DVM's Avatar

    Dan C., DVM

    Horse Veterinarian

    Satisfied Customers:

    804
    Solo Equine Practitioner/Mobile Practice Owner for 16 years.
  • http://ww2.justanswer.com/uploads/HorseDVM/2009-08-06_020450_biltmoredrafts_copy.jpg HorseDVM's Avatar

    HorseDVM

    Horse Veterinarian

    Satisfied Customers:

    39
    In-hospital and ambulatory experience. Focus on lameness and internal med.
  • http://ww2.justanswer.com/uploads/beckyvet/2010-1-19_34743_Becky_2005-11-11.jpg Dr. Young's Avatar

    Dr. Young

    Veterinarian

    Satisfied Customers:

    27
    9 years in equine practice with emphasis on mare and foal care.
  • http://ww2.justanswer.com/uploads/HO/horsevet1976/2011-12-6_122912_hershell.64x64.jpg horsevet1976's Avatar

    horsevet1976

    Horse Veterinarian

    Satisfied Customers:

    13
    6 years as mobile equine vet
  • http://ww2.justanswer.com/uploads/AE/aegoodall/2011-2-14_9215_me.64x64.jpg Dr. Goodall's Avatar

    Dr. Goodall

    Horse Veterinarian

    Satisfied Customers:

    2
    BVMS and MRCVS
  • http://ww2.justanswer.com/uploads/EA/eastamptonvet/2013-2-27_42822_mattedson.64x64.jpg Dr. Matt's Avatar

    Dr. Matt

    Horse Veterinarian

    Satisfied Customers:

    0
    Equine/Large Animal Ambulatory Veterinarian
  • http://ww2.justanswer.com/uploads/PE/petdoctortn/2016-1-24_15854_ebruarylauraandtigercropshot.64x64.jpg Dr. Laura Devlin, DVM, DABVP's Avatar

    Dr. Laura Devlin, DVM, DABVP

    Veterinarian

    Satisfied Customers:

    9
    Horse Ownership, Veterinarian 9 years experience, DABVP Specialist Canine/Feline
 
 
 

Related Horse Questions