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Andrew Smith
Andrew Smith, HVAC Technician
Category: HVAC
Satisfied Customers: 3629
Experience:  Heating and Controls engineer
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On my ideal classic boiler the pilot is on but wont fire up.

Customer Question

On my ideal classic boiler the pilot is on but won't fire up. The pump and three port valve both seem to be working but there's no hot water or central heating
Submitted: 3 years ago.
Category: HVAC
Expert:  Andrew Smith replied 3 years ago.
Can you confirm the pilot is lit and the boiler has stopped ticking, like when it is lighting?
Customer: replied 3 years ago.
The pilot is lit and the boiler has stopped ticking
Expert:  Andrew Smith replied 3 years ago.
Ok, if it has stopped ticking then it knows it is lit, the next thing to happen it the main burner should ignite.
Do you have a multimeter to check voltage at the gas valve - we need to know that there is voltage to open the gas valve or the gas valve solenoid has failed?
Customer: replied 3 years ago.
No I have not got a multimeter
Expert:  Andrew Smith replied 3 years ago.
Can you see if you can see the wiring to the gas valve and make sure all the wires are still connected, try taking them off and putting them back on again and making sure the connections are clean.
If you make sure the power is off first, let me know if it improves.
Can you check again to make sure it has stopped igniting as it could be something as simple as a faulty lead
Customer: replied 3 years ago.
The wires seem ok and it's defiantly stopped lighting because there's no ticking noise
Expert:  Andrew Smith replied 3 years ago.
ok, then no power to the gas valve or a faulty gas valve - we just need to find out which

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