Hi As far as I can see this manual is not available in english. if you need instructions urgently type: dimplex btu 301 un into google approx 3 down is a german manual if you press translate you will get a version that you can understand. otherwise I think you will need to contact dimplex direct. Best regards Brian
I am very unsatisfied, and insist on a refund! I was wrongly advised that an expert was online at the time I asked the question, but it took 24 hours for a reply! And the answer?- do you not think I ALREADY googled !!
Dear sir you are entitled to a refund at anytime but I cannot do this for you please contact a moderator and they will assist you.