Ok so are you saying the boiler is heating the hot water, but the CH wont come on even when you turn up the thermostat or control to on?
If so can you advise of the model of Alpha boiler and how you control the CH (if its via a integrated timer, or a external thermostat\timer on the wall - and if its external please provide the make and model of that to).
I look forward to hearing from you.
Hi Jill, that is very strange for it to only be coming on in the morning but not evening.
The fact its an RF suggests its wireless, and the receiver is mounted within the boiler itself.
Its most likely to be a faulty timer on the thermostat, you have carried out all the obvious things such as changing batteries, powering the unit etc.
So the next step is to get an engineer out, please provide your postcode for me to recommend someone in your area.
I havent heard back from you in a while, do you still require assistance?
Good morning Jill, I havent heard from you in the last couple of days do you still require assistance. In order for me to close the case I need you to rate the service received using the star rating on this page.