Hello and Welcome.. My name is XXXXX XXXXX Im happy to help / advise you -
Can you tell me exactly what you have done re trying to pair the phone - please be detailed..
I am not receiving any reply from you in Live chat - I assume then you have gone off line. I will therefore switch us to the QA system. When you come back on, please reply to the above - when I receive your reply, I will get back to you asap thereafter.. Kind Rgds, MIKE................................
Sorry for being offline.
I basically have only tried what is in the Jaguars owners manual - which basically states push the button with the phone on it and you should get a message "sig****" and pair from then.
I also put my cell phone into pairing mode but whenever i push the telephone button on the dash I got a "no phone" message and my cell phone didn't see any bluetooth signal from the car.
Hi again - that's no problem at all - Im here as of now anyway -
Hi there.. can I ask - did you use the ##3#*# ?
No - may I ask what that is?
That's an "invoke" for want of a better word to see if BT is installed on the car.. All the Jags have phone capability - but wired - not all have BT - did you want to do that now / try it - I can wait..
Hi I'll just give it a try. Give me 5 mins thx
Ok yes - do that - note its "reply" on screen and let me know..
On the car screen I mean.
Hi no dice - all that happened was that the radio jumped to the third pre-set. Am I right in assuming then that bluetooth is not installed on the car?
That is what its looking like now then Im afraid - you can verify that by calling / ringing the local dealer - you give them the cars VIN and they can tell you over the phone for 100% sure.. but I would say not thus far then with that...
If the answer is a def no - then the best way forward is to have a Parrot BT system installed or similar..
That's fine Mike - I usually just dock the phone and plug in through the tape which works well. I was just curious. I will call the dealer and confirm but thanks for your help.
The reason you have the phone button - and no phone message - is that it just means no phone is installed-
Ok Im glad to have helped.. I do just need you
..sorry , need you to please click on the OK ratings if we are done please.
That will mean I am credited for helping you today. If there is ever anything else - you are welcome back anytime.
Thanks - will do. Best David
Thank you David - Kind Rgds to you -- MIKE.
Hi Mike sorry the system says that you are still answering for some reason and so is not letting me rate. I don't want to exti this screen in case I can't rate after - next steps?
Oh right - the Chat system has changed the last few days -- can I just ask - do you see a OK ratings option?
or is it there and greyed out?
I tell you what I will do David because Im not seeing any reply from you now - I will switch us to the QA system - out of chat.. then please re try there.. give me a mo..