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ComputEngineer
ComputEngineer, Engineer
Category: Laptop
Satisfied Customers: 14574
Experience:  Engineer with 10 years of experience
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dont remember bios password

Customer Question

don't remember bios password
Submitted: 4 years ago.
Category: Laptop
Expert:  ComputEngineer replied 4 years ago.
Hello, I am Engineer John C., I will be your expert today.

What's your computer brand and model?

Also, are you the owner?

Please click the "Reply to expert" button below to let me know.

Thank you.
Customer: replied 4 years ago.


Toshiba Satellite c660-28r


 


Yes I'm the owner.

Expert:  ComputEngineer replied 4 years ago.

Shorting the two JCMOS contacts should remove the BIOS password.

It your copper wire is not working, try connecting the two JCMOS contacts with a screwdriver, for example.

It should work, please let me know. Here you have a video, too -----> http://www.youtube.com/watch?v=ihwj_MctVo4


If it works, please come back here and leave me a positive feedback (I will show you the rating buttons). I get credited by justanswer.com only when you leave me a good rating.

If you don't come back and don't rate me positively (Good or Excellent rating is greatly appreciated), then I won't be paid by justanswer.com at all. I don't get any salary here, I am paid only by question positively rated.

If it doesn't work, please come back as well and click "Reply to Expert" so we can continue troubleshooting.

Thank you

John C.
Computer Science Engineer
Customer: replied 4 years ago.

no joy, I have watched the video snd others.What else can I do?

Expert:  ComputEngineer replied 4 years ago.

That's so weird. The circuit board may be defective, but please try again but this time leave the battery inside.

Does it work?

Customer: replied 4 years ago.

no joy!

Expert:  ComputEngineer replied 4 years ago.

Unfortunately this means the laptop is defective. I know it is very frustrating.

Do you want to take it for repair? Or do you want just to retrieve the hard drive information?

Please click the "Reply to expert" button below to let me know.

Thank you.

Customer: replied 4 years ago.

I can reuse the harddrive. Thanks Colm

Expert:  ComputEngineer replied 4 years ago.

If you want to know how to remove the hard drive, please let me know.

Please note I do NOT work for TOSHIBA so please do NOT leave me a negative feedback in case you are not satisfied with them.

Please remember to rate my service once you have all the information you need. If you have any other questions, please ask me – I’ll be happy to respond.

Thank you

John C.
Computer Science Engineer
Customer: replied 4 years ago.

Thank You for all your help John. I appreciate your time. unfortunately you may be right about the motherboard being defective.


 


Thanks and Regards


 


 


Colm Giblin

Expert:  ComputEngineer replied 4 years ago.

Thanks, Colm!

Are you willing to give me a positive feedback here? Please let me know...

Happy Thanksgiving day!

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