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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 38379
Experience:  Over 15 years of consulting to the IT industry
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my laptop has been locked by the metropolian police, for inregular

Customer Question

my laptop has been locked by the metropolian police, for inregular use.
I was on my email when a messgae came up and I clicked into it, then the laptop was blocked.
To unblock I was requested to pay £100, which I did through UKASH...
I am told that it takes a while for it to be unlocked, but what happens now?
Submitted: 4 years ago.
Category: Laptop
Expert:  Richard replied 4 years ago.
Hi there and welcome

Do not pay money, this is a scam

Please try to get your money back from uKash as this has nothing to do with the police, but is a virus..

To remove the virus, please follow the steps in this tutorial

http://www.youtube.com/watch?feature=player_embedded&v=lPNClAULnDE

If you require any additional information or assistance, please let me know.

And please remember to Rate My Service and take care

Thank you
Customer: replied 4 years ago.


thank you, XXXXX XXXXX report this to the police?

Expert:  Richard replied 4 years ago.

You can Andy, but they knwo full well about this and there is nothing the can do for you.

 

It is a very big problem, so in my personal opinion, there is no gain to you to do so.

 

Feel free to ask if you wish for more information and please remember to Rate My Service

 

Thank you