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Series 3 laptop (np300e5a-s01) just shows dark screen on start up, have tried safe mode but still just dark screen (cursor arrow is visible) help
Hello and welcome to JustAnswer! My name is Brandon and I would be glad to assist you with your issue today. Please note that I am in eastern time (UTC -5:00) and am generally online between the hours of 10 AM and 4 PM and some evenings between 7 PM and 11 PM.
When the system is up and you can barely see the cursor, try using the key above the 8/9 key. It looks like a larger sun. Press this a few times and see if the screen brightens up.