Hi,Thank you for using Just Answer my name is Carl and I will try and help with your question.I am afraid I don't know why the keyboard has stopped working on certain letters normally it is caused by dirt or damage.I would suggest you try some electrical switch cleaner on the keyboard and give the keyboard a brush with a paint brush in case there is any dirt trapped under the keys.Do the keyboard letters work if you press very hard?
The keyboard is very clean. The letters do not work even if I press hard. The response on-screen is dead, even though the keys make the normal sound when pressed.
I was not able to continue with my earlier dialogue because your website demanded my email address then told me that it had already been used to register another user. At this point your website would allow me neither to go forward nor to go back. I had to close down.
To my surprise when logging in to Just Answer I discovered that you had somehow placed a reply there. Unfortunately, your reply has not advanced matters for me.
Please notify me if you reply further by writing to [email protected]
I cannot really rate you Carl, as you have not been able to help me. To advise me to buy a new keyboard does not deal with the issue.
The keyboard appears to be in great condition, shiny as new.
I don't believe that I should be charged as the time involved in the replies given is insignificant.
I want to opt out totally.