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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 136
Experience:  Laptop repair specialist
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I am on a acer 5542 laptop and want to change from bt yahoo

Customer Question

I am on a acer 5542 laptop and want to change from bt yahoo to bt.com can you help. david
Submitted: 3 years ago.
Category: Laptop
Expert:  Jess M. replied 3 years ago.
Hi, welcome and thank you for your question. My name is Jess and I am glad to assist you today.

Are you using Windows XP, Vista, 7 or 8?
Also, are you using Internet Explorer web browser?


Please let me know so that I can help you further.

Best regards,
Jess
Customer: replied 3 years ago.

I am using windows 8.1 and internet explorer

Expert:  Jess M. replied 3 years ago.
David,

Thank you for writing back. But are you able to access bt.com but unable to set it as your home page?

Please try clicking on this link:
http://home.bt.com/

Were you able to access that site?

Jess
Expert:  Jess M. replied 3 years ago.
Hi David,


I'm just following up with you to see how everything is going. Were you able to follow the procedures I gave you? If you need further assistance with this, please don't hesitate to let me know, I am here to help.


Best regards,
Jess

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