Hello, my name is John. I will be assisting you today.
Sir/Ma’am please provide the following details so that I can help you
1. The operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7,windows 8 or any other
2. Which web browser are you using to open emails,is it Internet explorer, Mozilla Firefox, Chrome or any other
sir please let me know the above details so that i can help you?