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Ask Hans Uebelhoer Your Own Question
Hans Uebelhoer
Hans Uebelhoer, Computer Support Specialist
Category: Laptop
Satisfied Customers: 123
Experience:  I can repair laptop hardware as well as softwware.
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I have just started a new account and am having trouble setting

Customer Question

I have just started a new account and am having trouble setting up the laptop
with the username and the password XXXXX have given me, could you tell me
where I am going wrong. please.
Submitted: 3 years ago.
Category: Laptop
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Are you referring to the user name and password to log into Windows?

Or to log into your email system?

Customer: replied 3 years ago.

I suppose it could be both as it is a new account with a new


hub.

Expert:  Richard replied 3 years ago.
It wont be Michael

When exactly do you need the username and password?
Customer: replied 3 years ago.

To get into my e mails .

Expert:  Richard replied 3 years ago.
Thanks

When you try to log in, what is the exact message you get?

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