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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 136
Experience:  Laptop repair specialist
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had power problems with acer aspire 5315, fixed those. It went

Customer Question

had power problems with acer aspire 5315, fixed those. It went on the internet wirelessly befor, now only goes on with cable. I have been haveing problems with my internet for some time, rows with my provider, new router modem, fine befor repair, please help.
Submitted: 3 years ago.
Category: Laptop
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. My name is Kamil Anwar and i will do my best to assist you.

Can you tell me which operating system are you using?

Does your wireless show the available wireless networks?

Thanks
Customer: replied 3 years ago.

vista basic, yes it shows networks and tells me iam conected to my network but now will not show google page, also it shows, although i am connected to my network it willnot connect to the web, unlike my other computer.

Expert:  KamilAnwar1 replied 3 years ago.
Freddy,

Can you click the wireless signals icon in the lower right tray besides the clock and check if it says "Connected" next to your wireless network name.

Then, click the link below and download CCleaner.

http://tinyurl.com/q6tlymb

Once done, click the downloaded file and run the setup, then click Run to run the cleaner.

Let me know the results.

Thanks
Customer: replied 3 years ago.

it says conected,but wont conect to web so cant download, im talking to you on my other computer. Sorry have to leave to go out, email me.

Expert:  KamilAnwar1 replied 3 years ago.
Freddy,

Please leave me a message when you are back and we will continue.

Thanks

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