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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 31118
Experience:  Over 15 years of consulting to the IT industry
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Hello, I am having problems when I go to log in to my laptop

Customer Question

Hello, I am having problems when I go to log in to my laptop as to the keyboard keeps changing from United kingdom to Ukrainian Enhanced. I need it to stay in United Kingdom.
Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is Richard.

Can you tell me please which version of windows you are running?

Thank you
Customer: replied 2 years ago.

windows 7 64-bit

Expert:  Richard replied 2 years ago.
Thanks David

Go to Start, Control Panel.

click on Clock, Region ect...

Click on Change Keyboard and other input methods.

Click Change Keyboard

Click on Ukrainian Enhanced and click Remove, so that only United Kingdom is listed as a keyboard.

Once done, click ok and it should now always default to United Kingdom (as we removed the other keyboard).

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

Customer: replied 2 years ago.

all that's there is united kingdom. Ukrainian Enhanced is not listed any where but it is there when I log in

Expert:  Richard replied 2 years ago.
What Default input language is set there David?

And on that Keyboard screen if you select Install / Uninstall Languages, can you check Ukranian is not there and if it is, uninstall it please.

Customer: replied 2 years ago.

I don't get the option to uninstall don't see any default option. would it be easer for you to remotely connect to my laptop

Expert:  Richard replied 2 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Click the below link and click START MEETING on the web page

www.joinme.com

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 2 years ago.

please log in using this please https://secure.join.me/600-939-635

Expert:  Richard replied 2 years ago.
Let me know the results please

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