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Hi there I hope I can help. When you say it has gone back to the factory settings, can I please ask, did you have a new hard drive installed, or why was it returned to factory settings please?
when i turn it on it was gone on to factory settings a said i couldnt set it back to earlier date but i have just turnt it back on and it has righted it self.
Ok, so there is no problem now then, if not, then could you please rate my service? Thanks very much.