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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 14391
Experience:  10+ years of both work experience and education.
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I want to get Windows Live Mail on this new laptop. I have

Customer Question

I want to get Windows Live Mail on this new laptop. I have it on my main computer
Submitted: 2 years ago.
Category: Laptop
Expert:  michelleclive replied 2 years ago.

michelleclive :

Hello. My name is XXXXX XXXXX I will be assisting you today.

michelleclive :

let me know when you are ready.

JACUSTOMER-pvr227ec- :

Ready now

michelleclive :

are you on the new laptop now

JACUSTOMER-pvr227ec- :

Yes

michelleclive :

i can remote access and configure the windows live mail for you let me know if that is fine.

JACUSTOMER-pvr227ec- :

OK

michelleclive :

Click the Link above


1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

JACUSTOMER-pvr227ec- :

Please discontinue this work and return my payment. You have not sorted out my problem

michelleclive :

i am connected

michelleclive :

may i take the mouse control to get the windows live configured

michelleclive :

Customer doesn't want to continue as he waited a long time for an answer.

michelleclive :

question was responded in a minute as the system posted in the open question listl

michelleclive :

will opt out. Thank you.

JACUSTOMER-pvr227ec- :

Expert's credit rating not good .Don't forget to cancel my payment

michelleclive :

Posting chat session of remote screen:

michelleclive :

sc_user7: i am connected now
sc_user7: may i take the mouse control
86.186.21.114: No. I have waited too long and will go to Bt to get the answer
sc_user7: you may have waited but the question was just posted just a minute back if you dont want to continue i can opt out
86.186.21.114: No. I have waited too long without an answer to the problem. I will go to BT whom I am sure should be able to help. I only want to add the new computer to my existing contrac with them.

Expert:  Jason Jones replied 2 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page. No extra charge.

I guarantee that this will be fixed or you will get a refund.

Thank you.

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