Hi , Welcome to Justanswer
My name is Sib ...I will be assisting you today .
which website you are using to watch TV ?
www.createandcaft.tv and TVCatchup app for windows 8
Have you tried updating the flash player ?
no sorry how do I do that?
goto above link and download and install flash player latest
and install it
ok thks --- if that doesn't help - do I have to pay another £28.00 for help?
No let me know how it goes ..after install restart the computer once