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KamilAnwar1
KamilAnwar1, Laptop Specialist
Category: Laptop
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Cannot access my Yahoo! e mail

Resolved Question:

Cannot access my Yahoo! e mail
Submitted: 3 years ago.
Category: Laptop
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

Can you tell me what happens when you try to login?

Thanks
Customer: replied 3 years ago.

When I click on Yahoo! mail nothing happens.


 

Expert:  KamilAnwar1 replied 3 years ago.
May i connect to your computer to check the issue remotely?

Thanks
Customer: replied 3 years ago.

certainly, go ahead.


 

Expert:  KamilAnwar1 replied 3 years ago.
Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=318104

And run the program that is downloaded, click on the downloaded program.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Customer: replied 3 years ago.

Got my e mails back a couple of minutes ago! Cant remember the actual picture, but somewhere in the top left hand corner was "mail" and I clicked on that and the e mail page appeared. Many thanks.


 

Expert:  KamilAnwar1 replied 3 years ago.
William

I am glad it worked for you.

If you need further help, simply let me know.

Thanks
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