Okay. Please try following the steps below to reset your Microsoft Account password XXXXX If you get stuck at any point, or see different options, let me know.
1. Click here
to load the Microsoft Account Password XXXXX Page in a new window.
2. Select the I forgot my password XXXXX and click Next.
3. Type the email address that you see on the login screen into the Microsoft account text box.
4. Type the warped text you see into the box below and then click Next.
5. If you're given the option Text and you recognize the phone number select Text, type in the last 4 digits of your phone number, and then click Next.
6. If you're not given the option Text, and only Email, but you recognize the email address, select it, type in your full email address, and then click Next.
7. You should then receive a code through either a text message or email that will allow you to reset the password.