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jhannell
jhannell, Computer Enthusiast
Category: Laptop
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I have a new Dell laptop. It has windows 8. Every time I visit

Customer Question

I have a new Dell laptop. It has windows 8. Every time I visit the store it prompts me to download an upgrade to windows 8.1. However it then tells me I need an administrator account before I can proceed. I am the sole user and administrator of the laptop and I do have a Microsoft account. What do I have to do to get Microsoft to recognize my administrator status?
Submitted: 3 years ago.
Category: Laptop
Expert:  jhannell replied 3 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

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