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James K.
James K., Consultant
Category: Laptop
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Experience:  Technical Director of IT Company
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Hi, I recently had to use factory restore on my laptop, now

Resolved Question:

Hi, I recently had to use factory restore on my laptop, now when I'm on the internet it will not scroll down, or takes ages to scroll down, but it is fine when not on the internet ?

Andy
Submitted: 2 years ago.
Category: Laptop
Expert:  James K. replied 2 years ago.
Hello

My Name isXXXXX

Welcome to Just Answer


We need to do a reset of Internet Explorer

To do this

1) Close all open Internet Explorer Windows
2) Open One Internet Explorer window
3) click the tools or settings Wheel top Right
4) Click Internet options > then the Advanced tab > then Click Reset and Reset again.
5)Close internet Explorer and re-open and see if you still have the Issue


Then test - if you still have an issue then do this

Go to :

http://www.firefox.com


Download and Install Firefox -

Firefox is a browser like Internet Explorer , But faster and More secure.

Once Installed open Firefox and see if you have the same issue in Firefox


Let me know
James K., Consultant
Category: Laptop
Satisfied Customers: 6598
Experience: Technical Director of IT Company
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