Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello Patrick! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the model of your netbook? Does it have windows xp, vista, or 7, or 8, or 8.1?Do you mean you are not able to use your netbook at all, i.e., you cannot open any program on your netbook?What kind of password XXXXX XXXXX such as windows password, or email password, etc.?Please reply at the box below. Thank you,
What's the model of your netbook? (Please check at the back/bottom of it)In the different user, can you see if you can go to Start->Control Panel->User Accounts, (Manage another account), and reset your user account password XXXXX?Edit: We've been communicating, but it looks like you've gone away now. When you are available, please reply back at the box below to continue. Thank you,