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Hans Uebelhoer
Hans Uebelhoer, Computer Support Specialist
Category: Laptop
Satisfied Customers: 123
Experience:  I can repair laptop hardware as well as softwware.
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Laptop Satellite C850-1KN How do I connect Lexmark X2350

Customer Question

Laptop Satellite C850-1KN
How do I connect Lexmark X2350 Printer
Submitted: 3 years ago.
Category: Laptop
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Teresa! Thank you for your question. I am a licensed computer / brand professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Does your laptop have windows 7 or 8 or 8.1, etc.?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.

I have windows 8. What does remote session mean?

Expert:  Viet - Computer Tech replied 3 years ago.
It means we can chat, and you and I will be able to look at the computer's screen together while I'm fixing the issue. Thank you
Customer: replied 3 years ago.

OK

Expert:  Viet - Computer Tech replied 3 years ago.

Please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run:

http://166.78.231.170:8040/?Session=9cf8f1fc-5db8-4d4f-a062-3fd438eabbb2

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you.

 

If it does not connect / join, can you please go to that website in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?

Or go to the shorter website below in Internet Explorer:

http://tinyurl.com/qhxq97d

Put the above website in the address bar on the top in Internet Explorer, then press the Enter key:

, then join session, and allow the Elsinore / ScreenConnect program to download / open / run, and try any other option it gives you as needed. Thank you,

 

  1. If it still does not join / connect, please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download and run the file join.me when it prompts or shows
    (Close / cancel any trial window if prompted)
  3. If prompted, click on "share".
  4. Then tell me the 9 digit numbers that it will show in the join.me program.
  5. Do not close the join.me program.

 

We've been communicating, but it looks like you are away now; when you are available, please reply back at the box below to continue. Thank you,

Customer: replied 3 years ago.

The Lexmark X2350 was used with my Toshiba Equium. I then changed to a Satellite C850-1KN with Windows 8 but the printer is not working with this laptop. I wish to know how to connect it.