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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 35306
Experience:  Over 15 years of consulting to the IT industry
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On the screen when I start up it states> Battery Low (601). How

Resolved Question:

On the screen when I start up it states> Battery Low (601).

How do I fix this?
Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please the make and model of the Laptop?

And how long have you had this message for?

Thank you
Customer: replied 2 years ago.

HEWLETPACK G56 130SA BLK


BOUGHT31.12.2010

Expert:  Richard replied 2 years ago.
Thank you Robert.

How long has it been saying the battery is low?

And does it respond when the charger is connected to the Laptop?

Customer: replied 2 years ago.

FOR OVER 7 DAYS


 


YES IT RESPONDS WHEN CHARGER IS ON.

Expert:  Richard replied 2 years ago.
Thanks

This indicates that the internal battery has nearly completely failed.

It needs to be replaced Robert.

The replacement you can purchase here

http://www.amazon.co.uk/G56-128CA-G56-129WM-G56-130SA-G56-141US-G56-150SS/dp/B0076J0WSI

Once obtained, you replace the current battery with this one (it clips out, no special tools needed).

Once done, you can then perform a full charge and the Laptop will resume operating normally again.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 35306
Experience: Over 15 years of consulting to the IT industry
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