Have checked, my laptop, subscription is valid until 2015.
My sons laptop is saying he is not protected and to renew his subscription.
My sons laptop is still showing, "your subscription has expired.
Norton 360 is no longer protecting your PCs.
I pressed the Renew button and entered the product key.
Still showing EXPIRED and Buy Now
In order for me to connect, you need to download a remote desktop connection program to your son's laptop and start it. We can use TeamViewer to securely establish remote desktop connection and exchange information. You will be able to see everything I am doing on your son's computer and you can terminate the remote connection any time. Please click on the link below to download TeamViewer QuickSupport program: http://tinyurl.com/it-miro-teamviewer Once you have downloaded it, start it and permit the connection. When started, the blue TeamViewer window will show you access numbers – Your ID and Password. Send that information to me here so that I can securely connect to your son's computer. You can then minimize the TeamViewer window (do not exit it). Thanks,
Your ID 561 229 307
We have now got remote control on my sons computer it has given an ID and Password ***** is asking for Partner ID
ID 561 334 923