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my acer v3-571g wont boot up comes up error message 0xc0000185
i am still awaiting a reply this is very difficult why have you stopped the support i have had no advice as yet and have paid for support
i am ready
automatic repair comes on with error code 0xc0000185. then it shuts down and wont repair
i have disabled automatic start up by pressing f9 thinking i could start computer
Please restart the computer and as soon as it restarts, repeatedly press the F8 key till you get Advanced Boot Options.
start up sttings come up not advanced boot ooptions also very hot air is coming out of sideb ofcomputer
Are you able to hear the fan blowing?
computer feels hot
Please wait and select Safe mode from the list.
Are you able to select Safe mode?
done comes up with message your pc ran into aproblem and needs to restart.we're just collecting somew error info and then you can restart 100% complete but then nothing happens
Please wait and if it restarts, try Safe mode with Command prompt.
its getting hot at left side of laptop
and under left handside
I think there is an issue with the fan, that is why it is getting hotter,]
what do you suggest
shouild it get so hot
Is the computer in warranty?
Do you feel that it is getting hotter than usual?
If so, you need to get help from a local technician to check the fan and replace it if needed.
my acer is cool whilst i am talki9ng to you
how do i disable f9 which i pressed
You are chatting with a different computer. Right?
You are not able to start Startup repair. Right?
yes i turned off automatic restart on dodgy compuetr
cant start up repair i did get into systems s but forgot how
Please try the same power button holding procedure.
Or Get Advanced Boot options and check if you get Repair your computer option over there.
how do u get advanced boot options
Restart the computer and repeatedly press the f8 key.
i have 9 opti0ons which do i try
Do you see Repair your computer?
computer keeps shutting down
must be fan it gets hot
If it keeps restarting, it is the fan itself.
COmputer gets hot and shutting down.
Please restart the computer and repeatedly press F2 key to get into Setup.
Press F9 to load defaults.
do i press yes
DO you see anything like Fan in Setup?
DO you see anything like Fan or fan speed in Setup?
Is the computer turning off in BIOS?
how do i know i am in f9 at top of screen appears InsydeH20 SETUP UTILITY
CANT SEE FAN
In Setup utility, do you see any option like Fan spped?
Press F10 to save and exit.
GONE BACK TO RECOVERRY
May I know the options you get over there?
Is it restarting still?
Still the same?
Is it getting very hot still??
ENABLE BOOT LOGGING
ENABLE LOW RESOLUTION
Try Last known good configuration.
WHAT DO YOU MEAN
Do you see an option says Last Known Good Configuration?
Only these three options?
NO THERE ARE MOREE
Let me know that.
ENABLE SAFE MODE, ENABLE SFAE MODE WITH NETWORKING, ENABLE SAFE MODE WITH COMMAND PROMPT,
COMPUTWER KEEPS SHUTTING DOWN I THINK U R RIGHT IT IS THE FAN
If it is shutting down, I would suggest you get ahelp from a local technician to get the fan replaced.
Otherwise, we cannot complete anything.
I PAID 21 POUNDS IF THE PROBLEM IS NOT RESOLVED IS THAT STILL PAYABLE AND IS IT A ONE OFF PAYMENT
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HOW DO YOU MEAN IF I DO NOT RATE
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Do you see amiley faces?
DO I GET A REFUND
I would suggest you contact our customer support at***@******.*** in order to get refund, if you have charged.
YES I SEE THEM
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