Hello Ron! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Can you please press at the same time the two keys Fn and F12 in order to turn on / off the wireless?Note: Fn key is located near the bottom left of the keyboard, and F12 key is located near the upper right corner.Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue.
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