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Hans Uebelhoer
Hans Uebelhoer, Computer Support Specialist
Category: Laptop
Satisfied Customers: 123
Experience:  I can repair laptop hardware as well as softwware.
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I want to erase my log on details from my Toshiba satellite

Customer Question

I want to erase my log on details from my Toshiba satellite pro as I have sold it
Submitted: 3 years ago.
Category: Laptop
Expert:  Viet - Computer Tech replied 3 years ago.

Hello Derek! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What logon details, such as email, etc.?

Do you mean deleting all your data/files/logon details on the laptop, i..e, make the laptop fresh like when you first got it?

Do you still have access to that laptop right now? And/or is the person, whom you have sold it to, able to log in / use that laptop right now?

Please reply at the box below. Thank you,