When I sign into laptop it starts to load charms then stops and all I have is blank green screen - can see and move cursor but cannt see or access anything
Ahhh have options
Lock ,switch user, sign out, or task manager
Yes task manager does show - shoul I click on that plse?
I clicked on Task manager and it has brought up a list ptocesses performance app history start up users details services
I cannt see where New task is to type explorer.exe
Hello James - have now found where to type in explorer.exe --- went to top of screen selected File and then saw new task option typed in explorer.exe and ----- YESSSS now have all my Charms back ---- thank you very much for your help and patience - Kind Regards Brenda