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Viet - Computer Tech
Viet - Computer Tech, Other
Category: Laptop
Satisfied Customers: 37463
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have only part instaled TELYPASS on my Laptop and i cant

Resolved Question:

I have only part instaled TELYPASS on my Laptop and i cant get rid of it
when i try to order anything on Amazon all i keep getting is TELYPASS
It is not in the Registry so i cant uninstal it.
Thanks Bill
Submitted: 2 years ago.
Category: Laptop
Expert:  Viet - Computer Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

Windows 7

Expert:  Viet - Computer Tech replied 2 years ago.
Thank you. Can we do a remote support session, so we can chat, and I will be able to fix the issue directly on your computer together with you?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

I have got Windows 7 on my Laptop,

It will be ok to chat directly on computer

Expert:  Viet - Computer Tech replied 2 years ago.

Thank you. Please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=47a3910d-1ab5-43ec-93c2-77098f2ab314

; allow the Elsinore.ScreenConnect program to run when prompted.

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you.

Edit: We've been communicating, but it looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,

Customer: replied 2 years ago.

Sorry but i am now back on line,

Bill.

Expert:  Viet - Computer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - Computer Tech and 2 other Laptop Specialists are ready to help you
Expert:  Viet - Computer Tech replied 2 years ago.
Thank you. If you have any other computer question/issue, please submit it at the website below:

http://www.justanswer.com/computer/expert-itstuff/

Thank you again.

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