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Ask A. Stevens Your Own Question
A. Stevens
A. Stevens, Computer Engineer
Category: Laptop
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I have a Aspire T180 0792 computer which has suddenly developed

Customer Question

I have a Aspire T180 0792 computer which has suddenly developed a start up problem. When I turn it on a page headed Windows Boot manager appears, telling me me that windows failed to start. Nothing I do relating to the options given to me will let me open up. Can you help /
Tom
Submitted: 2 years ago.
Category: Laptop
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

Could you advise as to what version of Windows you have (Windows XP, 7, 8?)

A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :


Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.

JACUSTOMER-yctiqi8o- :

I have Windows Vista, the other part of the message on my screen is as follows

JACUSTOMER-yctiqi8o- :

File; windows/system32/config/system Status Oxc000014c Info; windows failed to load because the system registry file is missing or corrupt

A. Stevens :

I understand...

A. Stevens :

So at this time you don't have access to any restore disks correct?

JACUSTOMER-yctiqi8o- :

correct

A. Stevens :

Unfortunately the only option to repair this would be with an OS or restore disk.

A. Stevens :

Let me see if I can locate one that you can download online..

A. Stevens :

I would imagine that your warranty/support has expired for this computer?

JACUSTOMER-yctiqi8o- :

It has

A. Stevens :

You could download Windows Vista OS here: http://download.cnet.com/Windows-Vista-Ultimate/3000-2098_4-10632461.html

A. Stevens :

Then burn it to disc, and boot from it.

A. Stevens :

Do you need instruction on how to create bootable discs?

JACUSTOMER-yctiqi8o- :

Could I use a memory stick to download this from my laptop and then insert in my computor

A. Stevens :

Yes, that should be possible.

A. Stevens :

you just need to "burn" the image to the memory stick as bootable

A. Stevens :

You can use a program like ISO to USB for ths

JACUSTOMER-yctiqi8o- :

I am a virtual novice could you send me some instruction on how to do this ?

A. Stevens :

Download both files.

A. Stevens :

Then you would run the ISO to USB.

A. Stevens :

It will ask you what file you want to "burn". Select the Windows Vista download. Then select the destination (your memory stick)

A. Stevens :

Make sure to select the "bootable" option.

JACUSTOMER-yctiqi8o- :

Thank you I will try this and get back to you when I have tried for any further instructions.

A. Stevens :

OK. Please do rate my service here today. I would apprecaite it. Feel free to return to this chat with additonal questions.

JACUSTOMER-yctiqi8o- :

Trying to download the first of your suggestions but not sure which to do it says its an upgrade only

A. Stevens :

You can perform a repair with upgrade disc.

A. Stevens :

Just not a full installation.

JACUSTOMER-yctiqi8o- :

ok

A. Stevens and 2 other Laptop Specialists are ready to help you
Customer: replied 2 years ago.

I have followed your link to cnet.com for FREE Vista O/S download but have failed to make download instad am redirected to commercial purchase site,please advise

Expert:  A. Stevens replied 2 years ago.
Here is another link: http://windows-vista-service-pack-2.en.softonic.com/download
You do need to use the Softonic downloader in order to download Vista.

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