How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 16045
Experience:  10+ years of both work experience and education.
30759776
Type Your Laptop Question Here...
Jason Jones is online now

how do i connect wi/fi link with my laptop ,i am 88 years old

Resolved Question:

how do i connect wi/fi link with my laptop ,i am 88 years old please help
Submitted: 2 years ago.
Category: Laptop
Expert:  Jason Jones replied 2 years ago.
Hello,
My name is Jason. I look forward to helping you today.
Please, tell me the full brand and model name of your wireless router.
Customer: replied 2 years ago.

hi! jason epson xp-322 printer, plus net router

Expert:  Jason Jones replied 2 years ago.
If you plug the laptop into the router with a cable, can you get online?
Customer: replied 2 years ago.

yes

Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
How about this; can you plug the problem wireless computer into the router or modem with a cable and allow me to remote into it so I can setup the wireless connection?
Customer: replied 2 years ago.

done

Expert:  Jason Jones replied 2 years ago.
Thank you.
Please, click the following link and run the remote application from that page: http://www.jasonfixedit.com/a
Expert:  Jason Jones replied 2 years ago.
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
Expert:  Jason Jones replied 2 years ago.
All is now working.
If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: www.JasonFixedit.com
Thank you for your time and please, do not forget to rate my help below.
- Jason
Jason Jones and 5 other Laptop Specialists are ready to help you

Related Laptop Questions