yes I can use it but it will not let me update windows
so I tried the restore function but after some time it tells me that the changes did not take place so no restore took place
What is the error or message when updating windows?Have you tried to update to windows 8.1 (if it has windows 8 right now)?Do you mean restore function or refresh function or reset function?Please reply at the box below. Thank you.
it says there was an error and update did not take place
frankly not sure if its 8 or 8.1
I would like to refresh the computer without effecting my files
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hi did not work
can we continue tomorrow
Tomorrow, please do the following, go to Windows Update, then check for updates, then click on the important update, then uncheck all updates, then check only one update item, then install it, and check. If it's successful, try a couple of more updates (but don't check all at the same time), and check.
- If that does not work, then close all programs, then open the program "Tweaking.com - Windows Repair" on the Desktop screen mode
, then click on the Repair tab at the top
, then click on Open Repairs,
, then click on Select All near the bottom
, then check the box at Restart/Shutdown System When Finished, then click on the option Shutdown System
, then click on Start Repairs
, this can take very long, a couple of hours
, once done it will shut down the computer
, then turn it back on, then check windows update.
Still with all problems
I can't refresh
Can u help
I tried not even that works
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
Tap or click Update and recovery, and then tap or click Recovery.
Under Remove everything and reinstall Windows, tap or click Get started.
Follow the instructions on the screen. (Select option just remove files if prompted.)
i hve done this and still same problem
Sorry, so with refresh, did it still tell you that the changes did not take plac...? Something is corrupted in Windows. Please use a USB flash drive (move your data from that USB flash drive to another USB drive as you have to format it), then do the following in your to create a USB recovery media:
, then boot the computer with the USB option (usually using F2 key when turning on the computer) , then see if you can reinstall windows.
still no refresh possible
no cause i did not understand