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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 40340
Experience:  Over 15 years of consulting to the IT industry
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Laptop Aspire 532 has frozen.Message said there was a problem

Resolved Question:

Laptop Aspire 532 has frozen.Message said there was a problem and was closing down and would restart
Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you hold the power button doen seconds, then release.
Then press the power button and tell me please if it now turns on and starts correctly.
Let me know the results please
Richard and other Laptop Specialists are ready to help you
Customer: replied 2 years ago.

Richard

Everything seems to be working fine.

Thank you

Jim

Expert:  Richard replied 2 years ago.
It was just a windows crash Jim, this happens at times. If it happens again, just repeat that procedure.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you