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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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Dear Team, Out of the blue the touch pad on my laptop will

Resolved Question:

Dear Team, Out of the blue the touch pad on my laptop will not respond today. I have had to resort to the mouse - very annoying! Can you suggest a remedy?
Here's hoping,
Gillie
Submitted: 2 years ago.
Category: Laptop
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please the make and model of the Laptop?
Thank you
Customer: replied 2 years ago.

Richard, The Model is Aspire 5334/Acer

Expert:  Richard replied 2 years ago.
Thanks, ***** ***** have disabled it
Next to the on/off power button there is two buttons either side of the on/off power button the button on the left side is to unlock/lock your touchpad.
Touch this to unlock and let me know if it now works please
Customer: replied 2 years ago.

Hurrah! Well, that was £16 well spent. I am so grateful. Job done - have the rest of the day off. Best wishes, Gillie

Expert:  Richard replied 2 years ago.
Your most welcome Gillie!!
You just disabled it so we enabled it again.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and other Laptop Specialists are ready to help you
Customer: replied 2 years ago.

I thought £16 was the Bonus!


I think we're done. Thank you.

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