Hi. I'm currently experiencing a rather troublesome issue with my laptop. I turned on my laptop a few hours ago, and it states that there are errors with my computer's files. it asks me to either start Windows normally, or to fix the errors Initially, both errors resulted in a black screen. But leaving it on attempting to fix errors eventually loaded a screen where it began to fix these errors. Upon fixing the supposed errors, it asks to restart the computer to finish fixing the errors. However, upon resetting the computer, instead it turned off, and has refused to turn back on since The power button does absolutely nothing, despite it being fully charged (it is even plugged in right now). The laptop was running perfectly yesterday, so I'm not sure what's going on. Do you have any ideas on how I might be able to fix my laptop? It is a Samsung with model NP300E5C-A0BUK, running on Windows 7
EDIT: The power is now working. One of my friends was meddling with the power. However, all previous problems involving the black screen still remain.
Please do the following:1. Completely turn off the laptop2. Disconnect the power connector from the laptop as well as any other hardware that is connected (mouse, printer, external hard disk drive, etc)3. Turn the laptop over and remove the laptop battery4. Press and hold the power button for 30 seconds, then release it5. Now re-connect the battery and the power adapter and turn the laptop onLet me know if the blank screen problem is still there.
The black screen problem is still there. it stays on the black screen for a while after choosing to repair the errors, followed by the blue start-up background and cursor with nothing else. it took quite a while to load up to this, and it will likely take a while to start attempting to begin repairing the errors.
Essentially, after performing what you have suggested, the same as last time is occurring, hopefully without the power button issue (which is a rather embarrassing mistake!)
Yes. My computer has been extremely slow since it started; the window stating it is attempting to fix the errors hasn't even popped up properly yet.
Thank you for your help by the way. I was panicking that I'd lost a lot of stuff on my laptop, and I've been bounced back and forth between people and companies that had closed. :(