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arsufi2002
arsufi2002, Computer Enthusiast
Category: Laptop
Satisfied Customers: 983
Experience:  2+ years of experience in Laptop Troubleshooting.
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Need to recover access password ***** have forgotten

Customer Question

Need to recover access password ***** have forgotten
Submitted: 1 year ago.
Category: Laptop
Expert:  arsufi2002 replied 1 year ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Expert:  arsufi2002 replied 1 year ago.
Dear sir, Could you explain issue little more as its not clear of what password ***** need to reset..Is it Windows / Email / Some otherPlease reply
Customer: replied 1 year ago.

will you be able to give me advice ? and when will it be available ?

Expert:  arsufi2002 replied 1 year ago.
yes sir
Expert:  arsufi2002 replied 1 year ago.
Can you clear my doubt please?What password ***** need to reset..Is it Windows / Email / Some other
Customer: replied 1 year ago.
The laptop I need access to is using windows7and is an Acer aspire
Customer: replied 1 year ago.
The laptop I need access to is using windows7and is an Acer aspire
The passwords required is the access password ***** open up the windows
I have either forgotten or it won,t accept
Expert:  arsufi2002 replied 1 year ago.
Thanks you for the update
Expert:  arsufi2002 replied 1 year ago.
Since its a Windows password ***** can reset only by offline mode
Expert:  arsufi2002 replied 1 year ago.
Let me ask you, Do you have Windows 7 Installation Disk, If so, we can try resetting password ***** it
Expert:  arsufi2002 replied 1 year ago.
waiting for your reply
Customer: replied 1 year ago.
I have windows 7 installation disc
Expert:  arsufi2002 replied 1 year ago.
Good,Just Boot computer from Disc
Expert:  arsufi2002 replied 1 year ago.
Tell me when you are on initial screen after booting from disc
Expert:  arsufi2002 replied 1 year ago.
Don't go for installation..What we need is, we need to access command prompt from Repair your computer section
Expert:  arsufi2002 replied 1 year ago.
what's the status
Expert:  arsufi2002 replied 1 year ago.
Sir, please give me 10 mins..I shall join you afterwards..
Expert:  arsufi2002 replied 1 year ago.
hello
Expert:  arsufi2002 replied 1 year ago.
Sir, where you reached..Please update
Expert:  arsufi2002 replied 1 year ago.
Still waiting to hear from you
Expert:  arsufi2002 replied 1 year ago.

Hello Ian,
Didn't find you back. Hope you are doing good

I am just checking to see if you are still waiting for answer.

Please respond
Thanks

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