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burnstudios, Computer Enthusiast
Category: Laptop
Satisfied Customers: 97
Experience:  Here too help! verses in high end system building
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In 2010 I had installed on my laptop a Tricerasoft Karaoke

Customer Question

In 2010 I had installed on my laptop a Tricerasoft Karaoke MP3u player (free ) and a fried put my c.d.g,s into a playlist. I did not use the system until about 2 years ago then I started playing it again. After a while it would only play the last 6 songs. Now it will not play any. Today when I went into "Direct X " it came up " Data base connection failure . What do I do now?
Submitted: 2 years ago.
Category: Laptop
Expert:  burnstudios replied 2 years ago.
Hi, I am Rick and will be assisting to today..Have tried re-installing the karaoke software? The link is below.
burnstudios and other Laptop Specialists are ready to help you
Expert:  burnstudios replied 2 years ago.
Also here is the directx installer.. It will install and update your version of directx.
Expert:  burnstudios replied 2 years ago.
Hi, are you having problems with the software?
Customer: replied 2 years ago.

I comunicated with Richard yesterday, he tried hard but I was finding probs to follow exactly how to download things as ads seem to be in the way and I couldnt get them off my screen . It did tell me that the Trikaraoke free had been downloaded but I could not see it in programs. Today however, its there but my computer says it cant find it it may have moved etc. I need to download a machine that I can work with my songs I have in a playlist. When I had the machine come up ages ago it would not work. What do I NEED to make a downloaded free machine work? have found an ID and Password ***** that helps for you to guide me through remtely. Ta Gerry

Expert:  burnstudios replied 2 years ago.
Yes, you will need to find out where you downloaded the program, and run the installer. The same goes for the directx.
Expert:  burnstudios replied 2 years ago.
Look in your documents folder, for a folder called downloads.