How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask burnstudios Your Own Question

burnstudios
burnstudios, Computer Enthusiast
Category: Laptop
Satisfied Customers: 97
Experience:  Here too help! verses in high end system building
510739
Type Your Laptop Question Here...
burnstudios is online now

In 2010 I had installed on my laptop a Tricerasoft Karaoke

Customer Question

In 2010 I had installed on my laptop a Tricerasoft Karaoke MP3u player (free ) and a fried put my c.d.g,s into a playlist. I did not use the system until about 2 years ago then I started playing it again. After a while it would only play the last 6 songs. Now it will not play any. Today when I went into "Direct X " it came up " Data base connection failure . What do I do now?
Submitted: 1 year ago.
Category: Laptop
Expert:  burnstudios replied 1 year ago.
Hi, I am Rick and will be assisting to today..Have tried re-installing the karaoke software? The link is below. http://download.cnet.com/TriKaraoke-MP3-G-Player-Free/3000-2139_4-10806257.html
burnstudios, Computer Enthusiast
Category: Laptop
Satisfied Customers: 97
Experience: Here too help! verses in high end system building
burnstudios and 4 other Laptop Specialists are ready to help you
Expert:  burnstudios replied 1 year ago.
Also here is the directx installer.. It will install and update your version of directx.http://www.microsoft.com/en-us/download/details.aspx?id=35
Expert:  burnstudios replied 1 year ago.
Hi, are you having problems with the software?
Customer: replied 1 year ago.

I comunicated with Richard yesterday, he tried hard but I was finding probs to follow exactly how to download things as ads seem to be in the way and I couldnt get them off my screen . It did tell me that the Trikaraoke free had been downloaded but I could not see it in programs. Today however, its there but my computer says it cant find it it may have moved etc. I need to download a machine that I can work with my songs I have in a playlist. When I had the machine come up ages ago it would not work. What do I NEED to make a downloaded free machine work? have found an ID and Password ***** that helps for you to guide me through remtely. Ta Gerry

Expert:  burnstudios replied 1 year ago.
Yes, you will need to find out where you downloaded the program, and run the installer. The same goes for the directx.
Expert:  burnstudios replied 1 year ago.
Look in your documents folder, for a folder called downloads.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Hans Uebelhoer

    Hans Uebelhoer

    Computer Support Specialist

    Satisfied Customers:

    123
    I can repair laptop hardware as well as softwware.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/huebelhoer/2010-1-17_1950_P1160023.JPG Hans Uebelhoer's Avatar

    Hans Uebelhoer

    Computer Support Specialist

    Satisfied Customers:

    123
    I can repair laptop hardware as well as softwware.
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Laptop Support Specialist

    Satisfied Customers:

    78
    Working as Tech support specialist with a world famous computer manufacturer
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Laptop Technician

    Satisfied Customers:

    64
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/DU/dukey01/2012-6-10_20542_DUKEY01.64x64.jpg Byron's Avatar

    Byron

    PC Support Tech

    Satisfied Customers:

    51
    A+ MCSE 11 years at a large law firm.
  • http://ww2.justanswer.com/uploads/mike58801/2010-5-24_13250_On-force.jpeg mike58801's Avatar

    mike58801

    Computer Enthusiast

    Satisfied Customers:

    42
    A+ Certified IT Tech
  • http://ww2.justanswer.com/uploads/HU/HunterOwens/2011-3-16_4571_DSC0278.64x64.JPG HunterOwens's Avatar

    HunterOwens

    Computer Repairer

    Satisfied Customers:

    41
    A Microsoft Certified Technology Specialist here to help you resolve your laptop problem fast!
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    39
    Conversant with all makes/models of laptop
 
 
 

Related Laptop Questions