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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 136
Experience:  Laptop repair specialist
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Please help. My toshiba laptop has been stuck at repairing

Customer Question

Please help. My toshiba laptop has been stuck at repairing disk errors for over 3 hours then screen just goes black. It won't do anything
Submitted: 1 year ago.
Category: Laptop
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
It won't let me add phone number it's ***********
Customer: replied 1 year ago.
Can someone answer my question please it's been nearly 2 hours and no email nothing.
Expert:  secondhandheaven replied 1 year ago.
Unfortunately, it sounds like your hard drive is damaged and therefore needs replacing... You will need to buy a compatible replacement hard drive and install it into the laptop via the panel underneath. Once you have done this, you will need to reinstall the operating system and software on it using the Recovery Disks that you made from the system at first use.

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