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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Other
Category: Laptop
Satisfied Customers: 35230
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Mac book pro laptop cd stuck in hard drive

Customer Question

mac book pro laptop cd stuck in hard drive
Submitted: 7 months ago.
Category: Laptop
Expert:  Mike the Mac Medic replied 7 months ago.
OK restart it and then hold either the Space bar or the eject key while it is starting up
Customer: replied 7 months ago.
tried that didn't work. I have tried most things actually
Expert:  Mike the Mac Medic replied 7 months ago.
Oh you didn't say what you had already tried ok
Customer: replied 7 months ago.
tried the option key on startup too
Expert:  Viet - Computer Tech replied 7 months ago.
Hi,I'm sorry about the issue. Have you tried to physically remove the CD disk? Here are some instruction videos:https://www.youtube.com/watch?v=CRign3KQInghttps://www.youtube.com/watch?v=JqWOgeWeV0shttps://www.youtube.com/watch?v=oVlu1bxRI88https://www.youtube.com/results?search_query=mac+cd+stuckPlease let me know. Thank you.
Expert:  Viet - Computer Tech replied 7 months ago.
Hi,How is it going? Do you still need help with this?When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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