Hi there and welcome
That error code is a memory error, you get that straight after it tries to start up correct?
Hold ALT and with it held down, turn on the Acer and keep tapping F10
Are you able then to get to the recovery manager?
ok, wait and let it complete and tell me what happens please
no problem, let me know the results please.
ok, is it now functioning correctly?
yes, but you need to try to do the restore, so you cannot avoid that sorry.
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit
I cannot see what you paid sorry Julie (I am just an engineer here), but you should see it in the question value at the top, or you can email customer service on