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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 136
Experience:  Laptop repair specialist
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I have Windows Live Mail and we have changed to BT hub

Customer Question

Hi Richard, I have Windows Live Mail and we have changed to BT hub for our internet but I can't receive and send emails in Windows Live Mail as there must be something wrong with the settings please can you help me as I have tried so many settings from the BT website, Spencer.
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the exact error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

If you use btinternet email address, are you currently able to access it at the bt.com website?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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