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Richard
Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 33891
Experience:  Over 15 years of consulting to the IT industry
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Model Aspire v5 - 571 series My screen is showing bernating

Resolved Question:

Model Aspire v5 - 571 series My screen is showing Hibernating and I cannot remove it.
Submitted: 9 months ago.
Category: Laptop
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you please remove the power cable to the Aspire.

Then hold the power button down for 60 seconds then release.

Then connect the power cable and tell me if it now powers on and operates correctly please.

Customer: replied 9 months ago.
The system has has come , password ***** been entered and the screen has come as normal just waiting for the internet
Expert:  Richard replied 9 months ago.

Perfect, it was a crash, it can happen in windows but it will be ok now

Any problems though let me know and if you would like any additional information or assistance, please do not hesitate to let me know.

Please second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Richard, Computer Engineer
Category: Laptop
Satisfied Customers: 33891
Experience: Over 15 years of consulting to the IT industry
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