How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Hans Uebelhoer Your Own Question
Hans Uebelhoer
Hans Uebelhoer, Computer Support Specialist
Category: Laptop
Satisfied Customers: 123
Experience:  I can repair laptop hardware as well as softwware.
29701876
Type Your Laptop Question Here...
Hans Uebelhoer is online now

My friend put some more uptodate stuff on my computer and it

Customer Question

My friend put some more uptodate stuff on my computer and it went "dead" so It has now been on charge for about 5 hours with just "owner" on the screen and a red and white light is showing at the bottom, or if I turn it off just a blinking while light shows. It is a approx. 4 year old Toshiba which hasn't been used very much. I imagineitisjammed somehow - is there asolution?
Submitted: 1 year ago.
Category: Laptop
Expert:  Sudipto replied 1 year ago.

Thanks for posting your question on Justanswer.com, my name is ***** ***** I will be assiting you today, can you tell me the model no. of the laptop ?