How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joel Kalman Your Own Question

Joel Kalman
Joel Kalman, Computer Specialist
Category: Laptop
Satisfied Customers: 657
Experience:  I am a self-employed computer specialist with 6 years experience as a network engineer for the federal government.
76287196
Type Your Laptop Question Here...
Joel Kalman is online now

I have a laptop running windows 10 (originally windows 7)

Resolved Question:

HiI have a laptop running windows 10 (originally windows 7) and am going to replace it with another running windows 10.What is the best way to transfer files, music, photos etc?ThanksMark.
Submitted: 10 months ago.
Category: Laptop
Expert:  Joel Kalman replied 10 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

Expert:  Joel Kalman replied 10 months ago.

Sorry for the question about your operating system. I meant to delete that.

Expert:  Joel Kalman replied 10 months ago.

if you have any cloud services, the easiest way is to upload (copy) all your files to the cloud, and then you can download them to your new device. In fact you can continuously sync your could storage to your devices and continue to use both laptop computers.

Expert:  Joel Kalman replied 10 months ago.

Another method that you can use is to purchase an backup drive and use that to make the transfer. Or, you an purchase Laplink software that allows you to connect both computers directly, either by wireless, Bluetooth or a LapLink cable.

Customer: replied 10 months ago.
HiI'd prefer not to use the cloud.I'd like to be able to transfer the files easily so that, for example when transfered my MS outlook will have all the emails in the folders they are currently in etc.I'm assuming the laplink software would be best for this. Can you advise the best (quickest) option, wireless, bluetooth or cable?ThanksMark.
Expert:  Joel Kalman replied 10 months ago.

If you have a wifi network at home, that is the best method to use. Here is the link to the LapLink website, where you can purchase the software for $!9.95. You do not need to purchase a special usb male-male cable.

http://laplink.com/index.php/specialpages/ppc-sync-halfprice-102013?x-affiliatenetwork=google&cfg=cartemplate2_nr

Expert:  Joel Kalman replied 10 months ago.

Please let me know if you have any problems with or questions about this advice. If I have solved your problem, I would appreciate a GOOD or an EXCELLENT rating. I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING. Thank you for choosing Just Answer.

Expert:  Joel Kalman replied 10 months ago.

Please be sure to give me a positive rating, so that I can be compensated for my services!

Joel Kalman, Computer Specialist
Category: Laptop
Satisfied Customers: 657
Experience: I am a self-employed computer specialist with 6 years experience as a network engineer for the federal government.
Joel Kalman and 4 other Laptop Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Hans Uebelhoer

    Hans Uebelhoer

    Computer Support Specialist

    Satisfied Customers:

    123
    I can repair laptop hardware as well as softwware.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/huebelhoer/2010-1-17_1950_P1160023.JPG Hans Uebelhoer's Avatar

    Hans Uebelhoer

    Computer Support Specialist

    Satisfied Customers:

    123
    I can repair laptop hardware as well as softwware.
  • http://ww2.justanswer.co.uk/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Laptop Support Specialist

    Satisfied Customers:

    78
    Working as Tech support specialist with a world famous computer manufacturer
  • http://ww2.justanswer.co.uk/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Laptop Technician

    Satisfied Customers:

    64
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.co.uk/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    60
    Computer Hardware Support Specialist for more than 10 years
  • http://ww2.justanswer.co.uk/uploads/DU/dukey01/2012-6-10_20542_DUKEY01.64x64.jpg Byron's Avatar

    Byron

    PC Support Tech

    Satisfied Customers:

    52
    A+ MCSE 11 years at a large law firm.
  • http://ww2.justanswer.co.uk/uploads/mike58801/2010-5-24_13250_On-force.jpeg mike58801's Avatar

    mike58801

    Computer Enthusiast

    Satisfied Customers:

    42
    A+ Certified IT Tech
  • http://ww2.justanswer.co.uk/uploads/HU/HunterOwens/2011-3-16_4571_DSC0278.64x64.JPG HunterOwens's Avatar

    HunterOwens

    Computer Repairer

    Satisfied Customers:

    41
    A Microsoft Certified Technology Specialist here to help you resolve your laptop problem fast!
 
 
 

Related Laptop Questions