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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 136
Experience:  Laptop repair specialist
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I CAN BURN A DISK IN WINDOWS 8.1 BUT IT WILL NOT PLAY IN MY

Customer Question

I CAN BURN A DISK IN WINDOWS 8.1 BUT IT WILL NOT PLAY IN MY OTHER DVD PLAYERS CAN YOU HELP?
Submitted: 8 months ago.
Category: Laptop
Expert:  michelleclive replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 8 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 8 months ago.

how did you copy or burn the 8.1 disk and you are using which software to burn the disk?

Customer: replied 8 months ago.
I USED INSTRUCTIONS IN WIND0WS MEDIA PLAYER FOR WINDOWS 8.1
Expert:  michelleclive replied 8 months ago.

Download Roxio easy cd creator from the link given below and burn it as a cd to cd and select data disk while burning.

http://download.cnet.com/Easy-CD-Creator-Software-Update/3000-2100_4-10045788.html

Customer: replied 8 months ago.
I do not wish to spend money on this problem the software on my laptop should work.thankyou for your time but i would like my money refunded.
Expert:  michelleclive replied 8 months ago.

you want a refund after getting an answer and solution?

Customer: replied 8 months ago.
i am not satisfied this is a the solution as i may have further costs and no success

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