Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello,I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.
I see that you are having a problem with one of your passwords. Please, answer the questions below.
Is this password ***** with your wireless network? If so, what is the brand and model name of your wireless router?
Is this password ***** with an email account? If so, what comes after the @ sign in your email address?
Is this password ***** with any other type of website or system that I haven't mentioned? If so, what is it associated with?
I will be standing by, looking forward to your response.
Thank you for the update, Peter.
So the problem is that you cannot log into your AOL account?
In that case, you will need to reset your Microsoft account password ***** is attached to the AOL.com account.
Please, follow the instructions below to reset your password:- Click the following link: http://account.live.com/password/reset- Fill out all of the requested information- Once all of that is complete, you will be given the option to reset your password.
You will be able to reset your password *****
After that is reset, you can go back to the original computer and log in.
Rating me on the top of the page doesn't cost anything extra. Rating is how I am given credit. If you don't rate, doesn't give you a refund.
I would really appreciate it if, you could take a moment and rate me on the top of this page by clicking the Stars and clicking the Submit button on the top of this page.
Thank you,***** *****
Okay. On your desktop that you can use, follow the instructions I gave you. Thank you.