Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi! My name is ***** ***** I will be assisting you. Let's get started!
I apologize that you had to wait for a response.
Do you still need help with your issue?
Restart the computer and keep pressing F8 repeatedly
You will see the Advanced Boot menu now
Select Repair your Computer then choose the option for factory restore
Yes, that is correct.