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Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 19978
Experience:  Expert for over 10 years
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I wish to donate a XP-Pro laptop to a school in Kenya. Not

Resolved Question:

I wish to donate a XP-Pro laptop to a school in Kenya. Not much of a donation, I accept, but could be useful. Ideally I would like to wipe it clean having removed (and backed-up) my personal information/data/images etc. but I assume this is impossible without having the original XP system software.Is there an alternative strategy to achieve my aim?
Submitted: 1 month ago.
Category: Laptop
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

I apologize that you had to wait for a response.

Do you still need help with your issue?

Customer: replied 1 month ago.
I do.
Expert:  Josh replied 1 month ago.

Restart the computer and keep pressing F8 repeatedly

You will see the Advanced Boot menu now

Select Repair your Computer then choose the option for factory restore

Customer: replied 1 month ago.
I will then lose all programs, right?
Expert:  Josh replied 1 month ago.

Yes, that is correct.

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