Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello,I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.
I will be standing by, looking forward to your response.Thank you,Jason
Hello Mike Harvey,
When you are ready to continue, please post a message here.
Thank you for the update. Will that be all for today?
You have requested a remote session.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 11 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
Okay, thank you. It appears that you chose the remote request, which charged you an extra fee. Don't worry about that, I will send in your task for a full refund. Thank you.