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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 17085
Experience:  10+ years of both work experience and education.
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I have a Toshiba Satellite C55D-A-15H I cannot get any sound

Resolved Question:

I have a Toshiba Satellite C55D-A-15H I cannot get any sound from it, it has been OK until now
Submitted: 3 months ago.
Category: Laptop
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 3 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 3 months ago.
Please email your reply I have to go out now
Expert:  Jason Jones replied 3 months ago.

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 3 months ago.
sorry not to get back to you before but I was out till late last night. my son sorted my problem thank you, ***** ***** do not expect to pay any more than the £20.00 deposit.Thanks anywayMike Harvey
Expert:  Jason Jones replied 3 months ago.

Hello Mike Harvey,

When you are ready to continue, please post a message here.

Thank you,

Jason

Customer: replied 3 months ago.
I have sorted out the problem thanks. I will
Not require your services thank you.
Expert:  Jason Jones replied 3 months ago.

Thank you for the update. Will that be all for today?

Jason Jones and 2 other Laptop Specialists are ready to help you
Expert:  Jason Jones replied 3 months ago.

You have requested a remote session.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 11 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Customer: replied 3 months ago.
I do not require your services any more thank you. Thats all for now.
Expert:  Jason Jones replied 3 months ago.

Okay, thank you. It appears that you chose the remote request, which charged you an extra fee. Don't worry about that, I will send in your task for a full refund. Thank you.

Customer: replied 3 months ago.
Thank you Jason