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dear sir, madam, i moved from santander to halifax because i was unhappy with no machines in working order locally .then cards would not activate abroad . then interest ceased after one year,so was urged to take out a deposit account so £1000 could go back wards from my two accounts . it worried me and i gave santander both accoun cards back at the branch. halifax told me they would transfer all my ddrs mandates, but i finished up doing most of work . halifax then honoured that payment to santander. they deniyed recieving it.so halifax then told me they had retrieved it .six and a half months later they are demanding this £1000 back. this money had no account to pay into at santander and should have been sent back to halifax.also halifax should have told me that they the £1000 was banks own money but no mention as to how it was to be repayed . i have told them both by letters of my need to seek your help and am still waiting for statements from santander after two weeks could you let me have your views on this problem. yours sincerement richard xxx
no halifax took £1000 from my new account with themselves.to pay add
tat was an internal one set up by santander. they scouped it up with all the rest of dds in the transition from santander. messy.
very sorry probem here .
yes it would definitely be unauthorized.
my statement shows it was paid to santander on the 1 march 2012
santander denide recieving it then . it must have gone into a holding area with no account in existance.
the account no 09012777816421subject mis- post payment
as i said earlier i thought you were the financial services ombudsman.contact . you are on the same page under heading bank ombudsman. i was aware of the procedure i need of wich you confirmed
sorry to waste your time. can you confirm cancellation and refund as i have now contacted them myself.